Warranty & Sales Conditions
Purchase orders
The Seller only accepts written orders sent by letter, fax, or e-mail. The orders have to be clearly indicate item code, description and quantity requested. We do not accept orders below € 150.00. Orders are processed according to availability. Back orders will be shipped at the current prices, unless different notice by the Buyer, at the earliest convenience on EX WORKS basis or together with a new order.
Shipments
Goods are delivered EX WORKS Seller’s warehouse (Uflex S.r.l. – Via XXV Aprile, 45 – 16012 Busalla Genoa Italy).
Unless otherwise specified by the Buyer, the cost of shipment will be invoiced. Goods always travel at the Buyer’s risk.
Returns and claims
Return goods must be authorized by the Seller and shipped, freight cost at Buyer’s charge, to Seller’s warehouse
(Uflex S.r.l. – Via XXV Aprile, 45 – 16012 Busalla Genoa Italy) within 30 days from purchase date. Returned items must be accompanied by a delivery note clearly indicating number and date of Selelr’s delivery note / commercial invoice as well as the reason for the returning.
In case of Buyer’s request for substitution due to order mistakes, the Seller reserves the right to debit 10% of the goods value (with a minimum amount of € 10,00) for handling operations. The Buyer will be also charged accordingly at cost, should the product require further interventions.
The Seller does not accept claims for replacements after 8 days from delivery of goods.
Term of payment
Payment terms will be established by the Seller on receipt of orders.
Place of jurisdiction
The Court of Genoa (ITALY) will have exclusive jurisdiction for any possible dispute.
